Looking for an alternative to Usersnap?
Communicate a much better way by allowing your clients to visually submit feedback and requests directly on their own website, while keeping it all in one place.
Saving you and your clients countless hours by getting straight to the point and getting things done!
○ Get Content ○ Approve Designs ○ Provide Support
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What’s the difference?
Usersnap is a platform where designers and developers can work together and report bugs, collect visual feedback, and discuss the project. WP Feedback takes things a step further, by allowing you to easily gather feedback from the client directly, right on the website itself. With simple click and comment functionality, you can fix issues quicker, make communication easier and keep your clients happy.
And Some More Detail!
How it Works
The only WordPress feedback plugin that allows you to…
Collect Website Content Visually
Have you ever asked a client for content that is 4 lines long but they end up sending you a one liner? That drives us crazy! Request content from your clients at the specific location you need it, showing them exactly how long it needs to be and where it needs to go. Away with endless email threads where content gets missed and long Word documents that make your head spin.
Get Your Designs Approved Quicker
Your clients no longer have to be specific about the feedback they’re trying to give. “I don’t like that image”, which image?! Now, any comment they have will be automatically bound to the div that they chose on their live website, cutting out any guess work you have to make.
Provide The Best On-going Support
Any issue your client is having, they can instantly pin a task to the specific location on their website where they need assistance. This will send you a notification email with a link that takes you directly to it, meaning you can provide the most efficient and best support possible! Justify your monthly support fees the easy way.
Instead of discussing tasks on a WordPress website in an external chat or email chain, talk to your other admins or clients directly on the website. Keep all of your communications regarding a particular website in one place!
WordPress Back-End Commenting
Give your clients the power to leave comments & create tasks on the back-end when they need advice or want to speak to you about something. Stepping up your support game to maximum levels! You can even leave them little notes around the admin area to advise them on how to use tools or stop them from creating fatal errors by disabling a plugin.
Some Raving Reviews
It is a really powerful tool to make working with my customer easier. I love it and it is very easy to use. The support team is great, fast in... read moreClaudia Rieker
Wanted to take a moment and say how awesome this plugin is and how much I appreciate your personal responses!Heikki Heikkinen
This has saved me so much time and confusion, and clients just love it. Every single part is well thought out and I have changed all my processes to include... read moreSarah Crawford
Instead of using spreadsheets, countless emails, phone calls or even the costly advanced prototype, feedback and support tools found on the market; WP Feedback will allow your client to simply... read moreChris Hughes
amazing plugin! i have been waiting for something like this for years. has both task management and wordpress frontend Qa rolled into one.Itiel Avraham
Functionality, Ease of Use, Support, Development, Timesaver, ...Johannes Springer
Saves TONS of time vs the usual back-and-forth, screenshots, etc. With WP Feedback, all parties can leave direct feedback on the exact elements of the page.
And it does other nifty... read moreDave Foy
Powerful software with a strong team and a dedicated founder 🔥🔥🔥Jan Koch
We're testing this plugin for our workflow to see if it helps with the all important getting content and feedback from clients. So far so good. We've had a couple... read moreJo Waltham
Keep up the amazing work. So far the clients who's sites I've installed it on absolutely love it, and it has absolutely reduced the amount of time I've spent with... read moreAdam Wills
If you haven't seen this plugin, go check it out. It's a game-changer for client communications!Kinsta
Sometimes, when we talk to clients, it's like we're speaking an entirely different language. Not only does this make getting content, and making changes to websites difficult for us, but... read moreKyle Van Deusen
WP Feedback is an excellent solution for any team or #freelancer that wants to ease the process of revisions/proofing on a #WordPress website project with their clients. It offers a... read moreDavid J Brooks Sr.
This has got to be one of the best WP plugins EVER! Unbelievably powerful product, along with outstanding service from the support team. #KICKASSJohn Comley
Awesome tool that we've adopted into our agency to collect client feedback. It's making our processes go much faster as we can now skip long, awkward emails with clients that... read moreJeffery Patch
The new WP Feedback plugin is really gaining some traction and excellent feedback which is awesome!Paul Smart
Support and devs are highly focused on improving this new product.Craig Berry
Excellent tool for managing clients content.Chris Bourne
WP Feedback is a game changer. Genuinely new and innovative thinking about how to efficiently manage feedback between clients and developers/designers. And the pace of change and responsiveness of the... read moreJames Burden
OMG this plugin make my life so much easier dealing with client requests. I would definitely recommend it. Their support is too notch too!Ed Booth
es la mejor herramienta que se pueda tener para realizar y aclarar tus proyectos con el tus clientes.Guillermo Barreto Santamaria
I know the UserBack software we have been using was well accepted but yours looks leagues ahead of that.Cain Lazenby
Awesome tool for Wordpress developers. Really helps with clients who need to provide a visual understanding of site changes and or issues but do not have to go through the... read moreJudd Dunagan
I just wanted to let you know how FREAKING HAPPY I am with this tool. Seriously - IN LOVE.
You guys have ROCKED this O-U-T!Jack Pine
Wow, such an amazing product and service! If it isn't enough that WP Feedback provides an amazing and well needed platform to communicate effectively with your clients; The personalized customer... read moreTony Richter
WP Feedback saves us hours of back and forth with our clients and removes all the ambiguity from the conversation, allowing us to literally get on the same page and... read moreTroy Dean
We've been working with the plugin with clients for the last couple of weeks and it has been phenomenal!Lee Jackson
Till now we've used BugHerd but being able to pay for a lifetime license vs monthly overhead to a SASS product is a game changer! And - it's all on... read moreCodebrain Media
Support is amazing! So far no complaints.Sheila Hash
So easy to use, the team behind it is very implicated in the community. My client's words " This is perfect! We don't have to use other tools to discuss... read morePaul Aswad
Fantastic product and great support.Elliot Sowersby
Super fast and friendly support and the tool works like a charm. It saves so much time!Aaron Casey
Awesome plugin. The first client that used with was very impressed.Rick Heijster
You're listening! You're transparent! And it works!
Three things we surprisingly can't really take for granted these daysNoam Kfir
Vito, just wanted to give you some kudos, love this so much. Already started to implement the plugin on a few of our clients for testing, and well, they LOVE... read moreBrian Deckard
I have installed it on a site and it is amazing. The integration, implementation and potential to establish realtime-trackable collaboration is outstanding. It’s like Google Wave and Slack hooked up... read moreKevin Oneill
I am in love. Best tool ever.
I can’t believe how easy it is to give feedback on the site and I’ve never seen a tool like this before. No more... read moreBridget Willard
Exciting times for the WP space! WP Feedback definitely looks like it’s going to revolutionize client communication. 🙌Alex Panagis
Brilliant idea, solid execution with attention to detail, rapid improvements and support, that’s top notch. Great work Vito and WPF team! I’m a big fan alreadyKarol Tesch
This sounds like it could be perfect for dealing with clients where getting content out of them is akin to pulling teethAndy Flint
so awesome and useful! loving this pluginTom Wilson
Yes! The WP world must know! The
WP Feedback people deserve a huge pat on the back for what they’ve built. Color me impressed.Raleigh Leslie
Perhaps one of the best investments I've made this year—this software has streamlined the way I have clients review website builds. WP Feedback has already saved my countless hours of... read moreBrian Kato
Killer company/idea and Vito does not stop constantly enhancing it.Hans Skillrud
The best plugin ever! Not only for feedback but also getting content out of clients. No more, getting blood out of a stone. Such a time saver!.Andrew Palmer
Awesome plugin. Such a time saver and clients love it.Adam Helman
Loving the plugin! This is going to be a turning point for my business I think!Leah Harold
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Is this for you?
If you create, manage or support WordPress websites for clients - It is!
Imagine allowing your clients to simply click an item on their own website to ask a question, request a change, provide you content for a specific section or ask for a new feature.
All while collecting the exact amount of information for you to perform the task with no further communications other than "Sure, Done."
Would that save you at least 1 hour of wasted time this year? Maybe more like an hour a day?
Would that inspire your clients to come back for more? Buying more support hours this year?
With 10+ years of building WP sites, we've been there and tried it all before we decided to build the ultimate feedback and comms solution for WP pros.
|All tasks in one place|
|Get feedback on mock-ups|
|WP Admin Commenting|
|1 Click File Uploads|
|No extra logins|
|Collect tech specs|
|Built into the site|
|Cloud app for all websites|
All In 1 Place
Manage tasks on each page & use our task management tool in the WP dashboard.
Never miss that change request that your client sleepily sent at 2 am again.
Status & Priority
You'll always be able to keep track of what needs to be done fast and what can wait.
WP Admin Commenting
Everything you see on the front, only in the backend. So you can actively tell your clients not to click update on their own.
1 Click File Uploads
Clients wants another image? Upload to the feed and it's already in the media folder. Saving you time, 10 clicks at a time.
There's no better way to build your WaaS business and support your clients. Huge roadmap ahead for this one to make it EVEN better.
Receiving a screenshot made in paint be gone, screenshots are as simple as clicking.
No Extra Logins
You and your clients no longer need to remember 5 different logins to interact.
Visual feedback without having your clients having to do anything but click.
Find out your client's specs. You can be disappointed in private now when it's IE.
Don't like our branding... That's fine, we guess. You can completely customise it all.
Built Into The Site
Teaching your client to use their own website is hard enough, please no more.
BONUS: Empower Your Client
It's not easy to get your client used to the WP dashboard. By moving all your communications directly into their website, you help them feel comfortable in the new environment, helping them appreciate the website as the incredible marketing tool that it is, rather than another fancy calling card. Which results in more work for you.
BONUS: Save Countless of Hours
Efficiency is key for being a good freelancer or agency. You shouldn't spend your time guessing or searching for the real meaning of your client's request, shouldn't jump from one platform to the next just to reply and shouldn't let your clients dictate how and when to reach you. With our solution, you won't.
Still not sure?
Will this solution help you…
Save at least 1 hour this month?
Of endless back & forth to understand what the client is talking about?
We actually counted 4 hours saved per week per team member.
Expedite project completion?
By giving your client the most simple way to give you feedback?
Train them with just 1 sentence: “Jut click and comment”
Introduce your client to WordPress?
In an intuitive way that will not scare them off. This will result in less annoying small tasks and more meaningful features as they will (finally) understand the value that the website can bring to their business.
Get paid faster?
By giving your clients a process they can actually follow, you will dramatically reduce “client related delays” to help you reach that sweet final deposit quicker.