Looking for an alternative to Userback?

Communicate a much better way by allowing your clients to visually submit feedback and requests directly on their own website, while keeping it all in one place.

Saving you and your clients countless hours by getting straight to the point and getting things done!

○ Get Content   ○ Approve Designs   ○ Provide Support

Get Started Now

As Seen On

What’s the difference?

Userback is a widget that helps collect and manage user feedback from multiple web projects in one place. With WP Feedback, instead of having all the projects together, you have each website’s feedback integrated right in the specific website itself, making management easier, faster and more effective.

  • Get visual feedback right on your designs
  • Works with existing site
  • White Labelling
  • Directly integrated into your client’s website
  • Back-end commenting
  • Multi-site compatibility
  • Zapier Integration


    • Get visual feedback right on your designs
    • Works with existing site
    • Directly integrated into your client’s website
    • White labelling cost not included
    • Back-end commenting
    • Multi-site compatibility
    • Zapier Integration

    And Some More Detail!

    How it Works

    The only WordPress feedback plugin that allows you to…

    Collect Website Content Visually

    Have you ever asked a client for content that is 4 lines long but they end up sending you a one liner? That drives us crazy! Request content from your clients at the specific location you need it, showing them exactly how long it needs to be and where it needs to go. Away with endless email threads where content gets missed and long Word documents that make your head spin.

    wordpress feedback plugin - Get Content

    Get Your Designs Approved Quicker

    Your clients no longer have to be specific about the feedback they’re trying to give. “I don’t like that image”, which image?! Now, any comment they have will be automatically bound to the div that they chose on their live website, cutting out any guess work you have to make.

    wordpress feedback plugin - Approve Designs

    Provide The Best On-going Support

    Any issue your client is having, they can instantly pin a task to the specific location on their website where they need assistance. This will send you a notification email with a link that takes you directly to it, meaning you can provide the most efficient and best support possible! Justify your monthly support fees the easy way.

    wordpress feedback plugin - Provide Support

    Internally Communicate

    Instead of discussing tasks on a WordPress website in an external chat or email chain, talk to your other admins or clients directly on the website. Keep all of your communications regarding a particular website in one place!

    wordpress feedback plugin - Internal Communications

    WordPress Back-End Commenting

    Give your clients the power to leave comments & create tasks on the back-end when they need advice or want to speak to you about something. Stepping up your support game to maximum levels! You can even leave them little notes around the admin area to advise them on how to use tools or stop them from creating fatal errors by disabling a plugin.

    wordpress feedback plugin - Backend commenting

    Some Raving Reviews

    • Support and devs are highly focused on improving this new product.

      Craig Berry Avatar
      Craig Berry

      Yes! The WP world must know! The
      WP Feedback people deserve a huge pat on the back for what they’ve built. Color me impressed.

      Raleigh Leslie Avatar
      Raleigh Leslie

      Sometimes, when we talk to clients, it's like we're speaking an entirely different language. Not only does this make getting content, and making changes to websites difficult for us, but... read more

      Kyle Van Deusen Avatar
      Kyle Van Deusen

      Awesome tool for Wordpress developers. Really helps with clients who need to provide a visual understanding of site changes and or issues but do not have to go through the... read more

      Judd Dunagan Avatar
      Judd Dunagan

      Support is amazing! So far no complaints.

      Sheila Hash Avatar
      Sheila Hash

      WP Feedback is an excellent solution for any team or #freelancer that wants to ease the process of revisions/proofing on a #WordPress website project with their clients. It offers a... read more

      David J Brooks Sr. Avatar
      David J Brooks Sr.
    • We've been working with the plugin with clients for the last couple of weeks and it has been phenomenal!

      Lee Jackson Avatar
      Lee Jackson

      Brilliant idea, solid execution with attention to detail, rapid improvements and support, that’s top notch. Great work Vito and WPF team! I’m a big fan already

      Karol Tesch Avatar
      Karol Tesch

      WP Feedback is a game changer. Genuinely new and innovative thinking about how to efficiently manage feedback between clients and developers/designers. And the pace of change and responsiveness of the... read more

      James Burden Avatar
      James Burden

      I am in love. Best tool ever.
      I can’t believe how easy it is to give feedback on the site and I’ve never seen a tool like this before. No more...
      read more

      Bridget Willard Avatar
      Bridget Willard

      Awesome plugin. Such a time saver and clients love it.

      Adam Helman Avatar
      Adam Helman

      amazing plugin! i have been waiting for something like this for years. has both task management and wordpress frontend Qa rolled into one.

      Itiel Avraham Avatar
      Itiel Avraham
    • This has got to be one of the best WP plugins EVER! Unbelievably powerful product, along with outstanding service from the support team. #KICKASS

      John Comley Avatar
      John Comley

      I know the UserBack software we have been using was well accepted but yours looks leagues ahead of that.

      Cain Lazenby Avatar
      Cain Lazenby

      Wow, such an amazing product and service! If it isn't enough that WP FeedBack PROvides an amazing and well needed platform to communicate effectively with your clients; The personalized customer... read more

      Tony Richter Avatar
      Tony Richter

      Awesome tool that we've adopted into our agency to collect client feedback. It's making our processes go much faster as we can now skip long, awkward emails with clients that... read more

      Jeffery Patch Avatar
      Jeffery Patch

      I have installed it on a site and it is amazing. The integration, implementation and potential to establish realtime-trackable collaboration is outstanding. It’s like Google Wave and Slack hooked up... read more

      Kevin Oneill Avatar
      Kevin Oneill

      Saves TONS of time vs the usual back-and-forth, screenshots, etc. With WP Feedback, all parties can leave direct feedback on the exact elements of the page.

      And it does other nifty...
      read more

      Dave Foy Avatar
      Dave Foy
    • If you haven't seen this plugin, go check it out. It's a game-changer for client communications!

      Kinsta Avatar

      Powerful software with a strong team and a dedicated founder 🔥🔥🔥

      Jan Koch Avatar
      Jan Koch

      Wanted to take a moment and say how awesome this plugin is and how much I appreciate your personal responses!

      Heikki Heikkinen Avatar
      Heikki Heikkinen

      Keep up the amazing work. So far the clients who's sites I've installed it on absolutely love it, and it has absolutely reduced the amount of time I've spent with... read more

      Adam Wills Avatar
      Adam Wills

      This has saved me so much time and confusion, and clients just love it. Every single part is well thought out and I have changed all my processes to include... read more

      Sarah Crawford Avatar
      Sarah Crawford

      You're listening! You're transparent! And it works!
      Three things we surprisingly can't really take for granted these days

      Noam Kfir Avatar
      Noam Kfir
    • Super fast and friendly support and the tool works like a charm. It saves so much time!

      Aaron Casey Avatar
      Aaron Casey

      I just wanted to let you know how FREAKING HAPPY I am with this tool. Seriously - IN LOVE.
      You guys have ROCKED this O-U-T!

      Jack Pine Avatar
      Jack Pine

      Instead of using spreadsheets, countless emails, phone calls or even the costly advanced prototype, feedback and support tools found on the market; WP Feedback will allow your client to simply... read more

      Chris Hughes Avatar
      Chris Hughes

      We're testing this plugin for our workflow to see if it helps with the all important getting content and feedback from clients. So far so good. We've had a couple... read more

      Jo Waltham Avatar
      Jo Waltham

      Functionality, Ease of Use, Support, Development, Timesaver, ...

      Johannes Springer Avatar
      Johannes Springer

      Perhaps one of the best investments I've made this year—this software has streamlined the way I have clients review website builds. WP Feedback has already saved my countless hours of... read more

      Brian Kato Avatar
      Brian Kato
    • Awesome plugin. The first client that used with was very impressed.

      Rick Heijster Avatar
      Rick Heijster

      Till now we've used BugHerd but being able to pay for a lifetime license vs monthly overhead to a SASS product is a game changer! And - it's all on... read more

      Codebrain Media Avatar
      Codebrain Media

      So easy to use, the team behind it is very implicated in the community. My client's words " This is perfect! We don't have to use other tools to discuss... read more

      Paul Aswad Avatar
      Paul Aswad

      Loving the plugin! This is going to be a turning point for my business I think!

      Leah Harold Avatar
      Leah Harold

      The new WP Feedback plugin is really gaining some traction and excellent feedback which is awesome!

      Paul Smart Avatar
      Paul Smart

      It is a really powerful tool to make working with my customer easier. I love it and it is very easy to use. The support team is great, fast in... read more

      Claudia Rieker Avatar
      Claudia Rieker
    • Fantastic product and great support.

      Elliot Sowersby Avatar
      Elliot Sowersby

      es la mejor herramienta que se pueda tener para realizar y aclarar tus proyectos con el tus clientes.

      Guillermo Barreto Santamaria Avatar
      Guillermo Barreto Santamaria

      WP Feedback saves us hours of back and forth with our clients and removes all the ambiguity from the conversation, allowing us to literally get on the same page and... read more

      Troy Dean Avatar
      Troy Dean

      Vito, just wanted to give you some kudos, love this so much. Already started to implement the plugin on a few of our clients for testing, and well, they LOVE... read more

      Brian Deckard Avatar
      Brian Deckard

      The best plugin ever! Not only for feedback but also getting content out of clients. No more, getting blood out of a stone. Such a time saver!.

      Andrew Palmer Avatar
      Andrew Palmer

      so awesome and useful! loving this plugin

      Tom Wilson Avatar
      Tom Wilson
    • Excellent tool for managing clients content.

      Chris Bourne Avatar
      Chris Bourne

      This sounds like it could be perfect for dealing with clients where getting content out of them is akin to pulling teeth

      Andy Flint Avatar
      Andy Flint

      OMG this plugin make my life so much easier dealing with client requests. I would definitely recommend it. Their support is too notch too!

      Ed Booth Avatar
      Ed Booth

      Killer company/idea and Vito does not stop constantly enhancing it.

      Hans Skillrud Avatar
      Hans Skillrud

    Choose a plan and get started now



    Paid Monthly

    For 50 Sites

    • Frontend Live Feedback
    • WP Admin Live Feedback
    • File Uploads
    • 1 Click Screenshots
    • Backend Support Center
    • Advanced Notifications
    • White Label Branding
    • Support with active license
    • Updates with active license
    Let's Start



    Paid Yearly

    For 1 Site

    • Frontend Live Feedback
    • WP Admin Live Feedback
    • File Uploads
    • 1 Click Screenshots
    • Backend Support Center
    • Advanced Notifications
    • White Label Branding
    • Support for 1 Year
    • Updates for 1 Year
    Let's Start



    Paid Yearly

    For 5 Sites

    • Frontend Live Feedback
    • WP Admin Live Feedback
    • File Uploads
    • 1 Click Screenshots
    • Backend Support Center
    • Advanced Notifications
    • White Label Branding
    • Support for 1 Year
    • Updates for 1 Year
    Let's Start



    Paid Yearly
    Save 70% - Best Value

    For 100 Sites

    • Frontend Live Feedback
    • WP Admin Live Feedback
    • File Uploads
    • 1 Click Screenshots
    • Backend Support Center
    • Advanced Notifications
    • White Label Branding
    • Support for 1 Year
    • Updates for 1 Year
    Let's Start

    + VAT + 30 Day Money Back Guarantee For All Plans

    All prices are in US Dollars

    Is this for you?

    If you create, manage or support WordPress websites for clients - It is!
    Imagine allowing your clients to simply click an item on their own website to ask a question, request a change, provide you content for a specific section or ask for a new feature. 
    All while collecting the exact amount of information for you to perform the task with no further communications other than "Sure, Done."

    Would that save you at least 1 hour of wasted time this year? Maybe more like an hour a day?
    Would that inspire your clients to come back for more? Buying more support hours this year?

    With 10+ years of building WP sites, we've been there and tried it all before we decided to build the ultimate feedback and comms solution for WP pros.

    All In 1 Place

    Manage tasks on each page & use our task management tool in the WP dashboard.

    Live Notifications

    Never miss that change request that your client sleepily sent at 2 am again.

    Status & Priority

    You'll always be able to keep track of what needs to be done fast and what can wait.

    WP Admin Commenting

    Everything you see on the front, only in the backend. So you can actively tell your clients not to click update on their own.

    1 Click File Uploads

    Clients wants another image? Upload to the feed and it's already in the media folder. Saving you time, 10 clicks at a time.

    Multisite Compatibility

    There's no better way to build your WaaS business and support your clients. Huge roadmap ahead for this one to make it EVEN better.

    No Screenshots

    Receiving a screenshot made in paint be gone, screenshots are as simple as clicking.

    No Extra Logins

    You and your clients no longer need to remember 5 different logins to interact.

    On-site Feedback

    Visual feedback without having your clients having to do anything but click.

    Tech Specs

    Find out your client's specs. You can be disappointed in private now when it's IE.

    White Label

    Don't like our branding... That's fine, we guess. You can completely customise it all.

    Built Into The Site

    Teaching your client to use their own website is hard enough, please no more.

    BONUS: Empower Your Client

    It's not easy to get your client used to the WP dashboard. By moving all your communications directly into their website, you help them feel comfortable in the new environment, helping them appreciate the website as the incredible marketing tool that it is, rather than another fancy calling card. Which results in more work for you.

    BONUS: Save Countless of Hours

    Efficiency is key for being a good freelancer or agency. You shouldn't spend your time guessing or searching for the real meaning of your client's request, shouldn't jump from one platform to the next just to reply and shouldn't let your clients dictate how and when to reach you. With our solution, you won't.

    Get Started Now

    Still not sure?

    Will this solution help you…

    Save at least 1 hour this month?

    Of endless back & forth to understand what the client is talking about?
    We actually counted 4 hours saved per week per team member.

    Expedite project completion?

    By giving your client the most simple way to give you feedback?
    Train them with just 1 sentence: “Jut click and comment”

    Introduce your client to WordPress?

    In an intuitive way that will not scare them off. This will result in less annoying small tasks and more meaningful features as they will (finally) understand the value that the website can bring to their business.

    Get paid faster?

    By giving your clients a process they can actually follow, you will dramatically reduce “client related delays” to help you reach that sweet final deposit quicker.