Icons Not Showing Correctly


If your current theme already has "Font Awesome" integration, this could cause a conflict as we use "Font Awesome" for the icons of the plugin 😎. This can cause icons to look like boxes or not show them at all. To combat this, we've...

Issues with the Caching Plugin


In certain scenarios the caching plugin on your website may create certain issues in the working of WP Feedback. That is because the Caching plugin tends to cache CSS, JS or entire HTML based on the level of the caching. In case if you facing any...

Troubleshooting Notifications


- How email notifications are sent - Is everything up to date? - Check your settings ● Typos ● Use a valid From Address ● Check your settings - Use SMTP ● Enable Logging ● Result from wp_mail():1 ● Error message: Could not...

Websites not synced properly to dashboard


With the dashboard, sometimes websites can become out of sync. This causes thumbnails to not show or the latest tasks are missing from the task center. There's an easy fix though thankfully 👍 If you see a missing thumbnail, this is...

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