Icons Not Showing Correctly


The item is no longer relevant after version 1.3 of WP FeedBack PRO plugin (May 2020). We replaced Font-Awesome with custom CSS icons to avoid any conflict from the source. If you're still experiencing this issue, please update to the latest...

Issues with the Caching Plugin


In certain scenarios the caching plugin on your website may create certain issues in the working of WP Feedback. That is because the Caching plugin tends to cache CSS, JS or entire HTML based on the level of the caching. In case if you facing any...

Troubleshooting Notifications


- How email notifications are sent - Check your SPAM/JUNK folder - Is everything up to date? - Check your settings ● Typos ● Use a valid From Address ● Check your settings ● Did your client selected you as a user to notify while...

Websites not synced properly to dashboard


With the dashboard, sometimes websites can become out of sync. This causes thumbnails to not show or the latest tasks are missing from the task center. There's an easy fix though thankfully 👍 If you see a missing thumbnail, this is...

WP FeedBack PRO not working correctly on a WP Engine Server


There are problems that you might face if you use WP FeedBack PRO on a WP Engine Server. The solution to this problem is really simple though! Prerequisite: Make sure your website is accessible on the https version, if not then please do...

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