Websites not synced properly to dashboard

Troubleshooting Viewed: 48

With the dashboard, sometimes websites are can become out of sync. This causes thumbnails to not show or the latest tasks are missing from the task center.

There’s an easy fix though thankfully 👍

  1. If you see a missing thumbnail, this is a sign you need to resync your website to the dashboard.
  2. Go to your task center.
  3. Find the website that is having the issues, and hover over the thumbnail.
  4. You will see a resync button.

  5. Click this and wait a few seconds, everything should be up to date, including the thumbnail.
  6. That’s it!

 

If this solution doesn’t work, please get in contact with our support, find out how here!