Getting support from us

Getting Started Viewed: 395

Emailing Us
Our Facebook Group
Live Chat

 

There are a few ways to get in contact with us for support and we will always get back to you as soon as possible. We want to fix everyone problem that you have, so we can make the plugin as compatible as possible for everyone!

Emailing Us

  1. The email to contact for support is support@wpfeedback.co
  2. This goes to our ticketing system and our support will get back to you as soon as possible.
  3. If your issue is urgent, this is the best way to contact us as it goes into our ticketing system, so our support can get back to you quickly

 

Our Facebook Group

  1. We have a closed group that anyone can request to join which you can find here: https://wpfeedback.co/facebook
  2. The group is for everyone, even if you do not have the plugin and have a question that you’d like to ask before buying.
  3. It’s also a place to speak with other like-minded people, so feel free to post any discussion you’d like to have or answer other people’s questions if you have the answer.

Live Chat

  1. We have live chat on our website that you can use:
  2. With your first message, we suggest being as accurate as possible. We will ask for your email where we can get back to you directly.
  3. The most accurate the are, the quicker we’ll be able to fix any issues you’re having.

 

We take support and feedback very seriously, so please never hesitate to get into contact with us, we want to make sure everyone has a great experience with WP Feedback.

Happy feed-backing!